2025 Fall Product: Service Unit Agreement Form

As the Service Unit Product Manager, you will coordinate the Product Program for the Service Unit, working with troop volunteers and caregivers to ensure girls have the opportunity to learn the five skills at the core of the Girl Scout Product Program.

Qualifications

Must be an active, registered member of GSUSA.
Must have a current (within 3 years), eligible background check on file with GSCSA.
Basic computer skills with email access are required.

Responsibilities

Comply with all GSCSA policies/procedures, including those outlined in the Volunteer Product Program Guide.
Review and model the Code of Conduct for Girl Scout Product Program Volunteers as outlined below.
Complete all required product training for this role.
Educate troops in proper program procedures.
Meet all paperwork and submission deadlines.
Remind troops to submit all documentation on time and adhere to all deadlines.
Verify and enter all information in M2 on or before the deadline.
Arrange a Service Unit delivery site for product and rewards. Sign for all product received, maintain complete and accurate records for all product received.
Store all product according to guidelines in Volunteer Product Program Guide, take all precautions to prevent melted product.
Inspect and distribute product to troops. Always use a receipt system.
Distribute rewards to troops within one week of receiving them. Report all missing rewards immediately to info@girlscoutcsa.org.
Notify staff of any accidents, incidents, or problems.

Code of Conduct
Responsible behavior is a key expectation for girls and adults participating in all Girl Scout Product Programs. Responsible behavior reflects trustworthiness, respect, fairness, caring, and citizenship. Participants are expected to follow all program guidelines as outlined in the Volunteer Product Program Guide and behave appropriately to ensure a high-quality learning experience and for the safety of all participants. By signing the Service Unit Agreement form, you are agreeing to adhere to the following Code of Conduct:

Remember - I am a role model, my behavior reflects on all Girl Scouts
Be polite and friendly to customers, fellow Girl Scouts, and Volunteers
Adhere to all sales start and end dates
Adhere to the set price of all product
Honestly report all initial and final sales numbers in M2
Follow all social media, general safety, and online safety guidelines
Will not ask another business to place orders or sell product for a girl
Will ensure all banking information is accurately submitted by the deadline
Will provide kind and supportive guidance and education for fellow volunteers and caregivers in how to model principles and practices that demonstrate appropriate decision-making and responsibility for our girls

Procedures and guidelines referenced in the Code of Conduct are detailed in the Volunteer Product Program Guide.

Disciplinary Actions
We rely on our volunteers to kindly coach each other through making decisions that focus on educating the girls and making this a safe, fair, and fun learning experience for them.

If a Volunteer or Troop displays behavior that does not honor the Code of Conduct or follow Product Program procedures, and does not correct itself after peer coaching, the Council will consider whether disciplinary actions are warranted. These consequences include: forfeiture of rewards or proceeds or dismissal from all volunteer positions. The consequence(s) will be carefully considered according to the degree of poor conduct displayed.

If you believe any situation threatens the safety of the girls, or their proceeds, please contact Council.

This agreement must be signed by an authorized signer on the Service Unit bank account and submitted before sales materials will be released.

Name*

First NameLast Name

Service unit number*

Address where Fall Product Guides and Troop materials should be shipped*

Street Address

Street Address Line 2

CityState

Zip Code

Email*

example@example.com

Phone number*

Area CodePhone Number

Bank information

Service Unit bank name*

Service Unit bank routing number*

Routing number, include zeros

Service Unit bank checking account number*

Account number, include zeros

I accept the role of Service Unit Product Manager for Service Unit*

Service unit number

I accept the role of Service Unit Product Manager for the Service Unit listed above, including meeting the expectations and requirements articulated above. I have read and agree to model the Code of Conduct as outlined in the Volunteer Product Program Guide. I agree to accept financial responsibility for all products and money that I receive. I understand that failure to account for money and products received, or failure to follow the product theft process, will be considered misappropriation of funds and may result in civil and/or criminal prosecution for the amount owed plus attorney fees and court costs. If I fail to turn over monies and/or information for collection of debt, I will be removed from any and all volunteer positions with GSCSA. I agree that the bank information entered above is accurate, and that I will be responsible for any charges if I have entered the bank account information incorrectly.

Draw your signature in the box below using your mouse. You can also use your finger or a stylus/pen if on a touch-screen device. Forms that do not have a signature will be rejected as incomplete.

Signature*

Date*

Date

Will you be adding an optional additional signer at this time?*

YesNo

Name

First NameLast Name

Service unit number

Address - Fall Product materials WILL NOT be shipped to this address

Street Address

Street Address Line 2

CityState

Zip Code

Email

example@example.com

Phone number

Area CodePhone Number

I accept the role of Service Unit Product Manager for Service Unit

Service unit number

I accept the role of service unit product manager for the service unit listed above, including meeting the expectations and requirements articulated above. I have read and agree to model the Code of Conduct as outlined in the Volunteer Product Program Guide. I agree to accept financial responsibility for all products and money I receive. I understand that failure to account for money and products received, or failure to follow the outstanding debt process, will be considered misappropriation of funds and may result in civil and/or criminal prosecution for the amount owed plus attorney fees and court costs. If I fail to turn over monies and/or information for collection of debt, I will be removed from any and all volunteer positions with GSCSA. I agree that the bank information entered above is accurate, and that I will be responsible for any charges if I have entered the bank account information incorrectly.

Signature

Date

Service Unit Agreement Form

Optional Additional Signer