As the service unit cookie manager, you will coordinate the Girl Scout Cookie Program for the service unit, working with volunteers and parents to ensure girls have the opportunity to learn the five skills at the core of Girl Scout product programs.
Qualifications
- Must be an active, registered member of GSUSA.
- Must have a current (within 3 years), eligible background check on file with GSCSA.
- Basic computer skills with email access are required.
Responsibilities
- Comply with all GSCSA policies/procedures, including those outlined in the Cookie Volunteer Guide.
- Review and model the Code of Conduct for cookie program volunteers as outlined below.
- Complete all required training for this role.
- Educate troops in proper program procedures.
- Meet all paperwork and submission deadlines.
- Remind troops to submit all documentation on time and meet all deadlines.
- Enter and verify all information into eBudde on or before the deadline.
- Arrange a service unit delivery site for cookies and rewards, if applicable. Sign for all cookies received and maintain complete and accurate records of all cookies received.
- Store all cookies according to guidelines in the Cookie Volunteer Guide, taking all precautions to prevent damged product.
- Inspect and distribute cookies to troops using receipt system.
- Have an open service unit checking account that meets all GSCSA requirements. Have a current ACH Authorization form on file with GSCSA. Deposit sufficient funds to cover ACH withdrawals.
- Distribute rewards to troops within one week of receiving rewards and report any missing rewards immediately to your experience manager.
- Notify staff of any accidents, incidents, or problems.
Code of Conduct
Responsible behavior is a key expectation for girls and adults participating in the cookie program. Responsible behavior reflects trustworthiness, respect, fairness, caring, and citizenship. Participants are expected to follow all program guidelines as outlined in the Cookie Volunteer Guide and behave appropriately to ensure a high-quality learning experience and the safety of all participants. By signing the Service Unit Agreement form, you are agreeing to adhere to the following Code of Conduct:
- Remember that I am a role model, my behavior reflects on all Girl Scouts
- Be polite and friendly to customers, fellow Girl Scouts, and volunteers
- Adhere to all sales start and end dates
- Adhere to the set price of all cookies
- Follow all social media, general safety, and online safety guidelines
- Will not ask another business to place orders or sell cookies for a girl or troop
- Will provide kind and supportive guidance and education for fellow volunteers and parents in how to model principles and practices that demonstrate appropriate decision-making and responsibility for our girls
Procedures and guidelines referenced in the Code of Conduct are detailed in the Cookie Volunteer Guide.
Disciplinary Actions
We rely on our volunteers to kindly coach each other through making decisions that focus on educating the girls and making this a safe, fair, and fun learning experience for them.
If a volunteer or troop displays repeated behavior that does not honor the Code of Conduct or cookie program procedures, and does not correct itself after peer coaching, the council will consider whether disciplinary actions are warranted. These consequences could include forfeiture of rewards, bonuses, or proceeds, or dismissal from volunteer positions. The consequence(s) will be carefully considered according to the degree of poor conduct displayed.
If you believe any situation threatens the safety of the girls, or their proceeds, please contact the council.